OVERVIEW

Our management development programmes are unique in the sense that is can be fully customized to include the principles and implementation of the management functions of planning, organizing, leading and controlling of your specific organization into the outline of the workshops. This workshop will equip your supervisors and managers to understand what is expected of them in fulfilling their functions on a managerial level.

The management development programme consists of 4 modules:

Module 1: Planning

Module 2: Organizing

Module 3: Directing

Module 4: Controlling

Target group: All potential and developing supervisors and managers.

MAIN OUTCOMES OF THE PROGRAMME

Module 1: Planning

• Introduction: Approach and Philosophy
  • Management Operations
  • Broad outline and overview of the management process
  • Management Defined
  • Management Philosophy
  • The Management Approach
  • Managerial attitude on Success
  • Resistance to Planning
• Planning
  • Importance of Planning
  • Levels and Involvement
  • Roles and Responsibilities during the planning process
  • Types of Plans
  • The cycle of Planning
  • The Planning Process

Module 2: Organising

• Introduction to the concept of Organising
• Organisational Structures
  • Line Structures
  • Staff Structures
• Organising Principles
• Unity of Command
• Span of Control
• Authority
• Responsibility
• Accountability
• Organising Yourself
• How organized are you
• Time wasters
• Corrective action: Effective Time management
• Delegation
  • The Concept of Delegation
  • Guidelines of Delegation
  • The Delegation Matrix
  • The Art of Delegation

Module 3: Directing

• Directing
  • Directing Defined
  • Managerial Leadership and Direction
  • The levels of Directing
  • Required outcomes on Directing
• Alignment
  • Organisation Alignment and Leadership
  • Importance of Alignment
• Motivation and Empowerment
  • The concept of Motivation
  • Assumptions about Human Nature and the Motivational Theories
  • Motivating others
  • Empowerment
• Commitment
  • Pulling in the same direction
  • Practical tips for developing capacity and commitment
• Characteristics of High Performance, Empowering Leaders

Module 4: Controlling

• Where does "control" fit in
• Definition of Control
• The purpose of controls in an organization
• Control Mechanisms
  • What do Managers control?
  • Types of Control
  • Which controls are within your responsibility
  • The process of control in action
  • Characteristics of effective controls
• Taking Corrective Action
  • Control Errors that People Make
• Effective Performance Feedback
  • The Value of Feedback and Self-discolosure in Communication
  • The Johari Window
  • 360° Feedback
  • Changing your style
• Face-to-Face Performance Interviews
  • Requirements for Face-to-Face performance interviews
  • The Performance Interview Process

These modules can be customised to suit the specific needs of your organisation. The rollout can also be decided upon, usually one day per individual module works well.

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